Returns/Exchanges:

​All of my products are created with LOVE and are professional grade and I just know that you will love them too.

However, if it was a gift or you changed your mind, we offer Returns/Exchanges of NEW, unused products in the original packaging, including labels and unbroken security tags within 7 working days of receipt. Damaged or soiled returns cannot be accepted. The cost of return is the responsibility of the customer. Once the item has been received and checked, a refund will be made. We have the right to refuse a return for any reason.

Please contact us if you have any questions.

Faulty Goods:

All items are quality controlled and checked for any faults before being dispatched to customers. Should you receive an item that is “faulty”, please contact us immediately.

Goods are classified as “faulty” only if they are received damaged. Please return the item and we will send you an exchange free of charge.

We offer a one year manufacturer’s warranty for the reliability of the product. This does not cover accidental damage. Items damaged as a result of basic wear-and-tear are not considered to be “faulty”.

Privacy & Security:

​We respect your privacy. Any information we may collect from you when purchasing items on this site is only used for the express purpose of processing your purchase. We will not pass on your details to any third parties.